FAQ

Frequently asked questions

General

What is mio.money?

mio.money is non-custodial payment infrastructure for businesses. You connect your own cold storage wallet. Customers pay you directly. Funds go straight to your wallet. We never touch them.

What does non-custodial mean in practice?

It means your money is never in our hands. Not for a second. Not in transit. Not in settlement. You are the bank and the processor. We built the rails.

Who is mio.money built for?

Fintechs. Marketplaces. Global businesses. Crypto-native builders. Any business that wants to accept or send payments without handing control to a third party.

Is mio.money a wallet?

No. mio.money connects to your existing cold storage wallet — Trezor, Ledger, ColdCard, and others. We derive payment addresses from your wallet and monitor the blockchain. Your wallet stays yours.

How It Works

How does mio.money actually work?

You connect your hardware wallet directly or by pasting your XPub public key. We derive a unique Bitcoin or USDC address for every invoice. Your customer pays. We detect the transaction on-chain. Funds land directly in your wallet. We just watched.

What wallets are supported?

Any hardware wallet that exports an XPub or ZPub public key. Trezor, Ledger, ColdCard, Foundation Passport, BitBox02, and Keystone all work today.

Do you ever hold my funds?

Never. mio.money has no wallet, no pool, no float, and no access to your money. Every payment goes directly from your customer to your cold storage wallet on-chain.

Can I accept currencies other than Bitcoin?

Yes. Customers can pay in any token — ETH, DOGE, SOL, anything. Our on-chain swap layer converts it automatically to USDC or BTC before it settles into your wallet.

Security & Control

Who holds the private keys?

You do. Always. Your private keys and seed phrase never leave your hardware device. mio.money only ever sees your public XPub key which cannot move funds.

Can a payment be reversed?

No. Bitcoin and on-chain USDC transactions are final once confirmed. There are no chargebacks. No reversals. No disputes initiated by a third party.

Compliance & Risk

Is mio.money a bank or money transmitter?

No. mio.money is a software company. We do not custody funds, intermediate transactions, or act as a financial institution. The merchant is the processor who manages their own property. We are simply the infrastructure.

Fees & Economics

Do you take a cut of my revenue?

No. We do not take a percentage of transactions. We don't charge monthly minimums. We do not hold a float. We do not earn on your money. We are a pay-as-you-go SaaS model.

What does the token swap cost?

On-chain token swaps carry a 0.5% swap fee. This is shown clearly before any swap executes.

Founding Cohort

What is the founding cohort exactly?

Our goal is one hundred businesses. Personally approved. Direct founder access. Pricing locked forever. You are not a customer in a queue. You are a partner in what gets built ahead of global public launch.

How do I apply?

Fill out the application at mio.money/apply. We read every one personally. If we think it is a fit we reach out directly.